When facing a health issue, having to find in-network referrals, schedule appointments, and review bills and insurance claims for accuracy can be confusing and time-consuming; an additional stressor during an already difficult time.
At Eden, our expert Healthcare Navigators are an integral component of an employee’s Care Team and are just as devoted to their health and financial wellbeing as their clinical counterparts.
For employees, Healthcare Navigators bridge the gap between insurance companies and healthcare providers. They can help your workforce deal with — and better understand — concerns surrounding:
Bills from a provider can be frustrating and hard to understand, and dealing with them can require patience and knowledge. At an employee’s request, our Healthcare Navigators can:
Healthcare Navigators can also manage patient care, allowing your employees to focus on staying productive. Navigators can:
"Ninety-five percent of the time that we get a healthcare-related question or billing issue, I direct employees to Eden, and they take care of it."
“I utilize the Healthcare Navigators to find in-network providers because it takes so long to scrape our insurance company’s website to find them. It takes the burden off me that Eden Health does that and circles back once they find something.”
A healthcare navigator is an organization or person that helps people and business entities find the right type of coverage, determine eligibility, fill out forms, and ensure that they are making the best healthcare decisions for their situation.
Healthcare navigation solutions can be incredibly beneficial for those who find it hard navigating the complex world of healthcare coverage, benefits, and countless other common areas of confusion.
With Eden Health’s healthcare navigation support, you have a partner who is an expert in all matters relating to healthcare, providing you with the knowledge and guidance you need to make the smartest healthcare choices that save costs, improve the quality of services, and achieve peace of mind for you and your family.
There’s a reason why healthcare navigation solutions are on the rise. More people are recognizing that without a healthcare navigator on your side, making the right choices is much harder. A few powerful benefits include:
The healthcare system is incredibly complicated. In fact, for most people, it is too complex to successfully navigate on their own, which can lead to a variety of common mistakes that only create more issues during a time that’s already challenging enough. But what is a healthcare navigator’s purpose? A good place to start is to look at the type of impact that these services can have.
Many employers are utilizing the services of professionals who can help their employees navigate the world of healthcare, providing guidance on the best path in their situation, and ensuring that they get access to the care they need to achieve desired health outcomes.
Healthcare navigation services have actually been shown to reduce the total cost of care to an employer, which shows just how big of a difference having an expert on your side, especially one that is integrated with your primary care provider, can have.
Healthcare navigation is a comprehensive service that can be helpful on multiple levels. And while not everyone may be aware of it, almost anyone can benefit from what such a service can offer.
Primarily, healthcare navigation solutions are aimed at organizations that want to simplify and streamline the way they offer healthcare benefits to employees. Instead of needing the employees to figure out their best approach themselves, a solution like Eden Health enables your employees to easily access help on the Eden Health mobile app.
In addition, solutions like Eden Health can be essential on a more personal level. For example, when dealing with a medical issue, having someone on your side who can help understand the process and help with appointments, bills, insurance claims, and more can relieve a lot of stress and allow the person to focus on their health.
Healthcare Navigators help patients with the administrative burdens involved with navigating the healthcare system so they can get back to doing the things that matter to them.