When facing a health issue, having to find in-network referrals, schedule appointments, and review bills and insurance claims for accuracy can be confusing and time-consuming; an additional stressor during an already difficult time.
At Eden, our expert Healthcare Navigators are an integral component of an employee’s Care Team and are just as devoted to their health and financial wellbeing as their clinical counterparts.
For employees, Healthcare Navigators bridge the gap between insurance companies and healthcare providers. They can help your workforce deal with — and better understand — concerns surrounding:
Bills from a provider can be frustrating and hard to understand, and dealing with them can require patience and knowledge. At an employee’s request, our Healthcare Navigators can:
Healthcare Navigators can also manage patient care, allowing your employees to focus on staying productive. Navigators can:
“Thanks to Eden’s healthcare navigators, I'm not getting as many employee questions as I used to. Before, they took up 30% of my time, whereas now it's more like 10%.”
“I utilize the Healthcare Navigators to find in-network providers because it takes so long to scrape our insurance company’s website to find them. It takes the burden off me that Eden Health does that and circles back once they find something.”
Learn how our integrated 360 care model unifies mental health services, primary care, and insurance navigation.