Eden Health is your new virtual primary care provider option from Centivo. With Eden Health, you have access to a dedicated Care Team who works together to offer you primary care, mental health support, and answers to follow-up care questions all through an easy-to-use app. You can access care 24/7 by chatting in or by scheduling a live video visit with your Care Team.
You are eligible for Eden Health if you are enrolled in a Centivo health plan and Eden Health is part of the network for that plan.
As a Centivo member, you and your enrolled adult dependents (18+) have full access to the Eden Health Care Team at no cost (even if you have a deductible on your plan).
As a Centivo member, care services through Eden Health are free of cost. If you need care from an outside provider, Eden will work with you to refer you to labs and specialists that are in-network with your specific plan.
If you choose to work with Eden Health, we recommend making us your main point of contact for all your care needs. If you require in-person care, we’ll help you to find a local, in-network provider.
All protected health information is encrypted while at rest using current industry standard encryption. As a healthcare practice, Eden Health is a covered entity under The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
For specific questions regarding your benefits, eligibility, or claims, please reach out to Centivo using the number on the back of your Centivo member ID card.